# Sektra AI > Sektra is an AI shared inbox that remembers what your team promised. It connects Gmail, Outlook, IMAP mailboxes, WhatsApp Business and a live chat widget, and it syncs Google and Outlook calendars with a brief before each meeting. Every thread is ranked by what it would cost to ignore, tagged by intent and assigned by rule. Rules combine normal checks with AI checks, and service level policies track first reply, next reply and resolution against business hours and holidays. A memory layer records commitments, open questions and people for each client across channels. The assistant answers with cited sources, drafts replies in each person's tone, and acts on the inbox with confirmation. A hosted help center and a knowledge library feed a website bot that answers visitors and hands over to a person. Action items cover reminders, silence watches and jobs, and a morning digest lists what you owe and who owes you. Analytics report response, resolution and service level results per teammate, inbox and client. Slack, Microsoft Teams, Zapier, webhooks, a public API, HubSpot, Salesforce, Pipedrive, Zoho CRM, Shopify, WooCommerce, Stripe, Jira, Asana, Trello, ClickUp, monday.com and GitHub connect to the inbox, and importers bring history from Front, Help Scout, Intercom, Missive, Hiver and Drag. The inbox, the widget and the help center work in twelve languages. There is no CRM to maintain and no manual data entry. Sektra AI builds Sektra, an AI shared inbox for client-facing teams, founded in 2026 and reachable at hello@sektra.ai. Sektra connects Gmail, Outlook, IMAP mailboxes, WhatsApp Business and a website chat widget into one inbox, ranks and assigns each thread as it arrives, and keeps a record of what each client was promised. Plans are priced per seat in USD with every AI feature included, and every workspace starts with 7 days of Team with no card required. The full text of this site for language models, with every feature page, help article, plan and article summary, is at https://sektra.ai/llms-full.txt. Site: https://sektra.ai. Contact: hello@sektra.ai. ## Key pages - [Website](https://sektra.ai): The home page: what the shared inbox does, who it is for and how to start. - [Product](https://sektra.ai/product): The ten parts of the product in order, from the shared inbox to the integrations. - [Pricing](https://sektra.ai/pricing): Plans, per-seat prices on monthly and yearly billing, seat minimums, the trial and the AI pack. - [Features](https://sektra.ai/features): One page per feature, each with what it does, setup steps and questions. - [Integrations](https://sektra.ai/integrations): Channels, calendars, notifications, automation, CRMs, commerce tools, project trackers and importers. - [Comparisons](https://sektra.ai/compare): Sektra beside each shared inbox tool and help desk, on price and fit. - [Industries](https://sektra.ai/industries): How agencies, consultancies, advisors, recruiters, law firms and freight desks use it. - [Teams](https://sektra.ai/teams): How account managers, customer success, support, sales teams and founders use it. - [Book a demo](https://sektra.ai/demo): A walkthrough with the team. - [Help center](https://sektra.ai/help): Setup and reference articles written against what the product ships today. - [Changelog](https://sektra.ai/changelog): Dated release notes. - [Free tools and templates](https://sektra.ai/tools): Templates and generators that run in the browser with no email address asked for. - [Security](https://sektra.ai/security): How sign-in, encryption, data handling and deletion work. - [About](https://sektra.ai/about): Who builds Sektra and why. - [Blog](https://sektra.ai/blog): Playbooks, comparisons and guides on running client relationships out of a shared inbox. - [Article feed (RSS)](https://sektra.ai/blog/rss.xml): Every article, newest first. - [Careers](https://sektra.ai/careers): Open roles. - [Press kit](https://sektra.ai/press): Boilerplate, logos and facts for writers. - [Privacy policy](https://sektra.ai/privacy): What is collected and why. - [Terms of service](https://sektra.ai/terms-of-service): The agreement for using the service. - [Refund policy](https://sektra.ai/refund-policy): When a payment is refunded. ## Features - [Team inbox](https://sektra.ai/features/team-inbox): One inbox for a shared address, with an owner, notes and a status on every conversation. - [AI email assistant](https://sektra.ai/features/ai-email-assistant): An assistant that ranks, summarizes, answers and drafts, while a person sends every reply. - [Unified inbox](https://sektra.ai/features/unified-inbox): Email, WhatsApp and live chat in one list, with one record for each client. - [Email ticketing](https://sektra.ai/features/email-ticketing): An owner, a status, rules and service levels on every email, with ordinary replies for the customer. - [AI chatbot](https://sektra.ai/features/ai-chatbot): A website bot that answers from your help center, cites its source and hands off to a person. - [Help center](https://sektra.ai/features/help-center): A hosted help center on a free subdomain or your own domain, in up to twelve languages. - [AI knowledge base](https://sektra.ai/features/knowledge-base): The library of files, site pages and articles that the assistant and the website bot answer from. - [Analytics](https://sektra.ai/features/analytics): Response and resolution times, volume and service level results for each teammate and inbox. - [Proactive chat](https://sektra.ai/features/proactive-chat): Campaigns that open a chat on chosen pages, and starters that ask the bot, reach a person or open a link. - [Satisfaction surveys](https://sektra.ai/features/customer-satisfaction-surveys): A survey on closed email and WhatsApp conversations, with a report by teammate, inbox and channel. - [Web forms](https://sektra.ai/features/web-forms): A hosted contact form per inbox whose submissions arrive as conversations, answered by email like any mail. - [Search and saved views](https://sektra.ai/features/inbox-search-and-views): Filters by sender, inbox, assignee, tag, status, attachment and date, saved as views pinned to the sidebar. - [Working hours](https://sektra.ai/features/team-availability): Working hours and a status per teammate, with assignment that skips people who are away or outside their hours. - [Contacts](https://sektra.ai/features/contacts-crm): An address book built from the inbox, with custom fields, groups, CSV import and export, and duplicate merge. ## Pricing Sektra is an AI shared inbox for client-facing teams, and its Starter, Team and Business plans cost $18 to $49 per seat a month billed yearly, or $22 to $59 billed monthly, from 2 seats. Per seat, in USD, billed monthly or yearly (https://sektra.ai/pricing). Every new workspace starts with 7 days of Team and no card is required. Each shared inbox beyond the plan's count is $10 a month, and an AI pack adds 2,000 AI actions and 5,000 bot replies for $20 on any plan. - **Starter**: $18 per seat per month billed yearly, $22 monthly, 2 to 10 seats. For a small team sharing its first inboxes, with every channel and the assistant included. - **Team**: $29 per seat per month billed yearly, $35 monthly, 2 to 50 seats. For client-facing teams that want service levels, reports, integrations and the complete history. - **Business**: $49 per seat per month billed yearly, $59 monthly, 3 seats or more. For larger teams that run many inboxes and widgets and want priority support. - **Enterprise**: on request, 50 seats or more. For organizations of 50 seats or more that need single sign-on, audit logs and a formal security review. ## How Sektra compares Shared inbox tools organize the queue while a person still does the triage, and help desks are built to close tickets. Sektra keeps the collaboration workflows those tools have and adds triage done for you, a memory of commitments and open questions per client across email, WhatsApp and chat, rules and service levels, a help center with a website bot, and an assistant that acts on request. Every AI feature is included in the plan price. - [Sektra vs Front](https://sektra.ai/compare/front): Sektra vs Front on price, channels and fit. Front routes mail with rules. Sektra ranks each thread and keeps a record of what each client was promised. - [Sektra vs Help Scout](https://sektra.ai/compare/help-scout): Sektra vs Help Scout on price, AI billing and fit. Help Scout runs a queue that empties, while Sektra keeps a record of what each client was promised. - [Sektra vs Intercom](https://sektra.ai/compare/intercom): Sektra vs Intercom on price, AI fees and fit. Intercom answers in-app chat with Fin, while Sektra runs client email and WhatsApp with a record per client. - [Sektra vs Hiver](https://sektra.ai/compare/hiver): Sektra vs Hiver on price, channels and fit. Hiver runs a queue inside Gmail. Sektra syncs with Gmail, Outlook and WhatsApp and keeps a record per client. - [Sektra vs Missive](https://sektra.ai/compare/missive): Sektra vs Missive on price, channels and fit. Missive moves mail into a new app. Sektra syncs with Gmail or Outlook and adds WhatsApp and a client record. - [Sektra vs Gmelius](https://sektra.ai/compare/gmelius): Sektra vs Gmelius on price, channels and fit. Gmelius adds automation in Gmail, while Sektra syncs with Gmail, Outlook and WhatsApp and does the triage. - [Sektra vs Drag](https://sektra.ai/compare/dragapp): Sektra vs Drag on price, channels and fit. Drag turns Gmail into boards moved by hand. Sektra ranks each thread for you and keeps a record per client. - [Sektra vs Groove](https://sektra.ai/compare/groovehq): Sektra vs Groove, now Helply, on price, AI billing and fit. Helply sells seat and team plans with AI credits, and Sektra keeps a record per client. ## Who it is for - [Agencies & studios](https://sektra.ai/industries/agencies): A shared inbox for agencies on Gmail, Outlook and WhatsApp. Approvals, scope changes and promises are tracked per client, with a watch for quiet retainers. - [Consulting & advisory](https://sektra.ai/industries/consulting): A shared inbox for consulting and advisory firms that keeps each engagement's decisions, commitments and open questions per client, with sources attached. - [Financial services](https://sektra.ai/industries/financial-services): A shared inbox for financial advisors and brokers: client requests and commitments tracked across email and WhatsApp, every entry linked to its source. - [Recruiting & staffing](https://sektra.ai/industries/recruiting): A shared inbox for recruiting agencies: who owes the next reply on each search, which clients have gone quiet, and what each candidate was promised. - [Legal & accounting](https://sektra.ai/industries/legal-accounting): Email management for law firms and accounting practices: a shared inbox tracking requested documents, the deadlines they block and who stopped replying. - [Logistics & freight](https://sektra.ai/industries/logistics): A shared inbox for logistics and freight teams that keeps named shippers apart from rate requests, tracks quotes per account and watches quiet shippers. - [Account management](https://sektra.ai/teams/account-management): Account management software inside a shared inbox: a record per account of what was promised, who owes a reply, and which accounts have gone quiet. - [Customer success](https://sektra.ai/teams/customer-success): Customer success software in a shared inbox: silence watches on named customers, open questions visible until answered, and the record for each renewal. - [Customer support](https://sektra.ai/teams/customer-support): A help desk for small business inside a shared inbox: an owner on every conversation, rules, service levels, live chat, a website bot and a help center. - [Sales](https://sektra.ai/teams/sales): A shared inbox for sales teams that records every promise a rep makes with its date, reads stakeholder changes and builds the deal record from email. - [Founders & leadership](https://sektra.ai/teams/founders): A shared inbox for founders copied on every client email: one record per client, the promises the team made, and response times per teammate and client. ## Free tools and templates - [QBR template and agenda](https://sektra.ai/tools/qbr-template): A free quarterly business review template: the 45-minute QBR agenda, eight sections and a pre-read checklist. Copy it, download it or print it. - [Client onboarding checklist](https://sektra.ai/tools/client-onboarding-checklist): A free client onboarding checklist by phase, with an owner and an artifact for every step. Tick items off in your browser, then copy or download it. - [Customer success plan template](https://sektra.ai/tools/customer-success-plan-template): A free customer success plan template: goals, success metrics, stakeholders, milestones, risks and review cadence. Fill the form, then copy or download it. - [Action items template and tracker](https://sektra.ai/tools/action-items-template): A free action items template and tracker: item, owner, due date, status and source meeting. It saves in your browser and exports CSV for Excel or Sheets. - [Account plan template](https://sektra.ai/tools/account-plan-template): A free account plan template pack: snapshot, goals, stakeholder map, whitespace, risks and a 90-day plan. Copy as Markdown or download the tables as CSV. - [WhatsApp QR code generator](https://sektra.ai/tools/whatsapp-qr-code-generator): A free WhatsApp QR code generator. Enter a number with country code and an optional first message, then download the code as PNG or SVG. No signup. - [WhatsApp link generator (wa.me)](https://sektra.ai/tools/whatsapp-link-generator): A free wa.me link generator. Enter a number and an optional message to get the WhatsApp click-to-chat link, the api.whatsapp.com form and the format rules. - [SLA calculator for business hours](https://sektra.ai/tools/sla-calculator): Free SLA calculator that counts business hours. Enter when a message arrived, your targets and hours, and get the due time for first reply and resolution. - [Out of office message generator](https://sektra.ai/tools/out-of-office-message-generator): Twelve out of office message examples to copy, plus a free generator for your email auto reply, WhatsApp away message and chat offline text. - [Email reply generator](https://sektra.ai/tools/email-reply-generator): A free email reply generator for professional email replies: pick one of 17 customer situations, fill in the details, choose a tone and copy the reply. ## Help center and articles - [Help center](https://sektra.ai/help): 32 articles in 6 categories, listed in full in llms-full.txt. - [Blog](https://sektra.ai/blog): 84 articles on shared inboxes, email management and tool comparisons, listed in full in llms-full.txt. - [RSS feed](https://sektra.ai/blog/rss.xml): every article, newest first. ## Links - Start free (7 days of Team): https://app.sektra.ai/signup - X (Twitter): https://x.com/SektraAI - LinkedIn: https://linkedin.com/company/sektra-ai ## Full text - [llms-full.txt](https://sektra.ai/llms-full.txt): the complete machine-readable copy of this site.