Shared inbox pricing that scales with the team
Per-seat plans for the AI shared inbox, with 7 days of Pro free and no card required. Every AI feature is in the plan price, and paying annually saves up to 17%.
For small teams sharing an inbox for the first time.
Start freeFor client-facing teams that live in email all day.
Start freeFor organizations with security and compliance needs.
Talk to salesCredits are what the assistant spends when you ask it for something: a question, a draft or an action item. Extra credits come in 500-credit packs at $20 on any plan, and purchased credits last 12 months.
Questions, answered
Trials, credits and your data. If your question is not here, ask us.
Is there a free trial?
Yes. Every new workspace starts with 7 days of Pro and no card is required. Connect an inbox or a WhatsApp number, invite the team, and choose Standard or Pro from Billing when the trial ends. If you would rather see it first, book a demo.
What happens when the trial ends?
You pick a plan. Until you do, the workspace is paused. Mail keeps syncing and stays readable and searchable, while sending, assignments, action items and the assistant wait. Nothing is deleted. Choose Standard or Pro and everything resumes within a minute, with your inboxes, history and memory intact.
Is every AI feature included in the price?
Yes. Priority scoring, thread summaries, intent tagging, assignment rules, the memory layer and search run on every plan at no extra cost. There is no AI add-on to buy. Credits apply only to what you ask the assistant for, meaning questions, drafts and action items.
What are AI credits, and what happens if we run out?
An assistant question costs 1 credit, an action item 1, and an AI draft 2. Standard includes 500 credits per seat each month and Pro 2,000, pooled across the team, so a heavy user never blocks a colleague. If you run out, a 500-credit pack is $20 and purchased credits last 12 months.
How far back does Sektra read, and how long does it remember?
On connect, Sektra reads the newest 50,000 emails in each inbox on every plan, so keyword search covers everything from day one. The memory layer, which powers relationship answers and semantic search, covers 12 months on Standard and your complete history on Pro. Moving to Pro unlocks the rest.
What counts toward fair use?
Sektra's AI analyzes up to 3,000 emails from people per shared inbox each month on Standard and 10,000 on Pro. Newsletters, receipts and notifications never count. Past the cap, mail still arrives and everything already indexed stays searchable. Only AI analysis of new mail waits for the next month. We never bill overage.
Does Sektra send email on our behalf?
Never automatically. Sektra drafts and reminds, and a person always hits send.
What happens to our data if we cancel?
You can export everything before you leave. Then we permanently delete your data, including the memory layer derived from it, within 30 days.
Can I change plans later?
Yes. Upgrades apply right away. Downgrades take effect at the end of your billing period, so you keep what you already paid for.
Start with 7 days of Pro
Connect an inbox in minutes. Pick a plan when the trial ends.