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Connect an inbox, let the import run, meet Lens and the assistant, invite the team, turn on assignment, and set your notifications.

How to set the page Sektra opens on, the section it starts in, and whether the sidebar lists every inbox at once or one inbox at a time.

Connect a Gmail or Google Workspace mailbox through Google sign-in, choose shared or personal, pick the read state, and set what syncs back.

What a Microsoft 365 shared mailbox is, what the admin grants first, and how to connect it with Microsoft sign-in, categories, flags and read state in sync.

Connect any mailbox with an address and password over IMAP and SMTP: which ports to use, when you need an app password, which hosts work, and what syncs.

Connect a WhatsApp Business number through the provider that hosts it, paste the webhook into the provider, and work it as a shared inbox.

What the WhatsApp 24-hour customer window is, why a reply outside it needs a Meta-approved template, and how to create, submit and send templates from Sektra.

What Needs attention means, how to reconnect a Gmail, Outlook, IMAP or WhatsApp inbox, and the difference between disconnecting and deleting.

Turn on auto-assignment for a shared inbox, pick round robin or load balancing, route by tag, mark yourself Away, and see when a teammate is already replying.

What the Incoming and Incoming and Outgoing setting changes in a shared inbox's All list and a personal Inbox, and why new inboxes default to Incoming.

What a Sektra tag maps to in Gmail, Outlook, IMAP and WhatsApp, which direction changes travel, and how to pull in labels created outside Sektra.

What the Unified Inbox shows, how inbox groups give a team its own scope, what Keep separate does, and how compose picks the inbox to send from.

When the small dot appears next to an inbox in the sidebar, what clears it, and why each teammate sees their own dot for new activity.

Where to open the assistant, what it reads, what it can change with your confirmation, how drafts and credits work, and what it never does.

The three places Sektra tells you about things: the action items queue for what you owe, the bell for what happened, and the digest for one morning email.

Ask the assistant for a reminder, a follow-up that cancels when they reply, a watch on a quiet client or an alert on a tag, then manage them in Settings.

What the Insights, History, Open promises and Meetings blocks in Lens show, where each fact comes from in your mail, and how to correct one that is wrong.

Connect your own Google or Microsoft calendar, what permissions it asks for, what teammates can see, and how reminders, free time and invites work.

The rule behind every Analytics number: first response, response and resolution time, reply coverage, backlog, priority bands and per-teammate figures.

Invite people from Settings, Team, give them access inbox by inbox, and understand what the owner, admins, inbox managers and members can do.

The 7-day Pro trial with no card, what happens when it ends, how seats are counted and charged, what credits pay for, and how the credit pack works.

Where invoices are, how to update the card, what happens when a renewal fails, and how canceling at the end of the period works.

How Sektra connects to each channel, who inside your team can see what, what the memory layer keeps, how to limit it, and how disconnecting and deleting work.

Change your password from Settings, Profile, what happens to other sessions, and what to do if you sign in with Google or forgot the password.

Create a signature, make it available on the inboxes you reply from, set a default per inbox or everywhere, and know what signatures do not cover.