An AI assistant for the relationships that drive your business
One inbox across Gmail, Outlook and WhatsApp that sorts itself, a memory of every client that builds itself, and an assistant that answers with sources and takes the work off your desk.
Your team's Gmail, Outlook and WhatsApp, turned into one calm workspace
Client conversations stop being personal inboxes full of CCs and forwards and become shared work. Every thread has an owner, a state, and its full history attached, whichever channel it arrived on
A living record of every client, written by nobody
Sektra reads conversations the way a great account manager would and builds the record every CRM wishes it had, without a single field being filled in
The colleague who has read every thread, answers in seconds, and does the work
Open the assistant and ask about any client: where things stand, what was promised, how the relationship is trending. Every answer is grounded in your team's real conversations and linked to the messages it came from. Then hand it the work
The queue of what you owe
Reminders that cancel themselves when the client replies, watches that fire when a sender writes in or goes quiet, scheduled thread actions, and jobs that run a task across many threads. One queue, ordered by time, plus a bell for mentions and assignments
Reporting your leadership will read
Percentiles rather than averages, per inbox, per teammate and per client, on email and WhatsApp alike. Six views, one date range, every number defined in plain language.
Needs attention
Threads awaiting a reply, the oldest one waiting, and urgent threads nobody owns. The queue as it stands this minute.
Response performance
First response, response and resolution time as p50 and p90, with reply coverage and resolved counts, so one bad week cannot hide behind an average.
Team
Reply load and response times per teammate, sorted by replies sent, so capacity and speed are visible without a spreadsheet.
AI impact
Threads summarized and scored, mail kept out of the way, threads surfaced anyway, templates used, and the time it saved.
Commitments and deadlines
Promises and deadlines made, met and overdue, per client and per teammate, read from the conversations themselves.
Sektra's read
One narrative line on what the numbers mean for this inbox, and a definition with a worked example behind every metric.
One AI assistant for every client conversation: Gmail, Outlook and WhatsApp
Connect the channels your clients already use, and send what matters onward to the tools your team already runs. One inbox, one memory, no migration.
Plus everything a team inbox should have
The collaboration layer teams expect from a shared inbox, built in, on every channel and every plan.
Shared labels and views
Organize the inbox by client, teammate or status. Everyone works from the same view, and labels stay in sync with Gmail and Outlook.
Reply templates and signatures
Shared snippets that pull in client context, on email and WhatsApp, with per-inbox signatures.
Drafts with review
Junior teammates draft, senior teammates approve, all on the real thread with the history attached.
Collision detection
See who is already replying before you both hit send, on every channel.
Snooze and follow-up
Park a thread with a promise attached and get it back at the right moment, or when the client replies first.
Roles and per-inbox access
Owner, admin and member roles decide who can invite, manage integrations and handle billing. Access is granted per inbox.
Slack and Microsoft Teams
What deserves attention arrives in the channel your team already watches.
Zapier, HubSpot and Salesforce
Send what happens in your inbox onward to the rest of the tools you run, and keep the CRM record current.
Data export
Your relationship data belongs to you. Export it whenever you need it, and delete it within 30 days of leaving.