A shared inbox for any mailbox, on your own domain or your host

Not every client mailbox is on Google or Microsoft. Sektra connects a mailbox on your own domain, a hosting provider or an ISP with its email address and password. It runs as a shared inbox next to Gmail, Outlook, WhatsApp and live chat, and the mail stays on your server.

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Your mail server

office@hallamreed.com

Live

INBOXSentArchive

Anne WhitakerReplied9:58 AM

Countersigned MSA, two changes before Friday

Legal signed off this morning. Two changes before we countersign on Friday: the notice period should read 60 days, and every invoice needs our PO number.

You: Both changes are fine. Revised MSA by Thursday.

Contract

Daniel Moreau9:42 AM

Q3 board pack, final numbers

Rachel LindqvistYesterday

Renewal: next steps

Tom FerreiraMon

Warehouse audit dates

Katherine OyelaranSep 11

Invoice 2041 still showing unpaid

Priya NairSep 9

Intro: Meridian Benefits

New mail

Priority scored

Assigned to Marcus

Folder synced

Reply sent

Sektra AI

Office inbox

Priority

Anne WhitakerCorrigan Foods9:58 AM

Countersigned MSA, two changes before Friday

Legal signed off this morning. Two changes before we countersign on Friday: the notice period should read 60 days, and every invoice needs our PO number.

ContractDue Fri, Sep 18MHMarcus

Daniel MoreauWestbrook Partners9:42 AM

Q3 board pack, final numbers

Attaching the version we walked through this morning. The board meets on the 24th.

ApprovalDue Mon, Sep 21MHMarcus

Rachel LindqvistCarrow HealthYesterday

Renewal: next steps

Legal is fine with the 12 month term, they just want the termination clause moved to 60 days.

RenewalLBLaura

Tom FerreiraRidgeway LogisticsMon

Warehouse audit dates

Week of Oct 5 works for Columbus. Cincinnati is harder because our site lead is out.

Scheduling

Katherine OyelaranAmbrose CapitalSep 11

Invoice 2041 still showing unpaid

Our AP team bounced invoice 2041 because there is no PO number on it.

Replyto Anne WhitakerDraft

Both changes are fine. Revised MSA by Thursday.

SendSent

How connecting works

Connect an IMAP mailbox in a few minutes

Nothing migrates and nobody re-enters a password every day. Four steps, then the team works from Sektra while the mailbox stays where it is.

1
Enter the address and password
Choose Other email under Add inbox and enter the mailbox address and password. If the mailbox uses two-step verification, use the app password your provider gives you.
2
Sektra finds the settings
Sektra looks up your provider's mail settings for you and shows them before anything is saved, so you can check or correct them.
3
Checked once, then saved
Sektra signs in once to make sure the password works. A wrong password is reported right away and never retried, so your host never sees a flood of failed logins.
4
Mail starts flowing
Sektra keeps a live connection to the inbox, so new mail lands in about a second. Your other folders are checked every minute.

01 Sync

Your mailbox and Sektra stay in step

Sektra keeps a live connection to the mailbox and watches it the way a desktop mail app does. Read state, flags, archive, trash and folders move both ways, and the mail itself never leaves your server.

Folders are tags. Every folder in the mailbox becomes a tag, and a tag added in Sektra files the whole conversation into that folder on your server.

Read state and flags. Read in the mailbox is read in Sektra and the other way round. A flagged message is a starred one.

Archive and trash, by folder. Archive moves the mail to your Archive folder and trash to Trash. Sektra never deletes anything from your server.

Newsletters sorted out. Mail that offers an unsubscribe link goes to Updates and marketing mail to Promotions, so the inbox stays about people.

IMAPWhat stays in syncSektra AI

Folders and tagsA tag files the whole conversation

Read and unreadShared or per teammate, chosen when you connect

Flags and starsA flagged message is a starred one

Archive and trashMoves to your Archive and Trash folders

New mailAbout a second after it lands, other folders every minute

JunkYour junk folder is the Spam section

RepliesSent from your address and filed in Sent

DraftsDrafts you write in Sektra stay in Sektra

Both waysInto Sektra AIFrom Sektra AIOnly in Sektra AI

02 Day one

The history is read on day one

When a mailbox connects, Sektra reads its newest 50,000 emails in the background, inbox first, then Sent, Archive and your own folders, and builds the record of each client from them.

Conversations rebuilt. Your server keeps messages, not conversations, so Sektra stitches replies back into threads the way a mail app does, and joins a split thread whenever it can.

Memory within the hour. Commitments, open questions and people are lifted out thread by thread, and Lens fills in while the import runs.

Everything searchable. Search covers every imported message on every plan. The memory layer covers the window your plan includes.

03 Sending

Replies go out from your address, written in Sektra

A reply written in Sektra leaves through your own mail server and is filed in your Sent folder. The person on the other end sees a normal message from your address.

Undo send. Every send waits ten seconds by default, up to a minute.

Attachments up to 20 MB. Files up to 20 MB per message.

Signatures and templates. A signature per person and per inbox, and shared reply templates with an optional subject.

A changed password asks once. If your server stops accepting the password, Sektra pauses the mailbox and asks for the new one. Everything else stays as it was.

Security

What Sektra can see, and what it never does

Read the security overview

Password stored encrypted

The password is stored encrypted and is never shown again, not even to you. Change it on your mail server and Sektra asks for the new one.

Encrypted connections only

Sektra talks to your mail server over an encrypted connection and refuses anything less, so your login and your mail never travel in the open.

Encrypted end to end

Encrypted on the way to Sektra and while stored, on servers in the United States. Your mail trains no AI model.

Delete means delete

Disconnect an inbox and it stops syncing. Delete the workspace and everything in it, including the memory layer, is gone within 30 days.

FAQ

Questions, answered

Permissions, sync and what stays in an IMAP mailbox. If your question is not here, ask us.

Get in touch

Does Sektra support IMAP?

Yes. Any mailbox that offers standard mailbox access connects with its email address and password. It can be a shared inbox for the team or a personal inbox for one seat, next to Gmail, Outlook, WhatsApp and live chat.

Which email providers work?

cPanel and other hosting providers, Namecheap Private Email, ISP mailboxes and self-hosted mail servers. Sektra finds the settings from the address and shows them so you can check them. Google Workspace and Microsoft 365 addresses connect through Google or Microsoft sign-in instead.

Is my password stored?

Yes, because a mailbox like this has no sign-in handoff like Google or Microsoft. The password is stored encrypted, is never shown again, and is used only to read and send mail in that mailbox. Change it on your mail server and Sektra asks for the new one.

Do I need an app password?

Only if the mailbox uses two-step verification. Use the app password your provider gives you. Otherwise the normal mailbox password works.

Can two teammates share one mailbox?

Yes. Connect the mailbox once as a shared inbox and grant access per teammate. Everyone works the same threads with one owner each, and your mail server sees one login.

Does an IMAP mailbox count as a shared inbox on my plan?

Yes. It counts the same as a Gmail or Outlook mailbox.

Connect an IMAP mailbox and see it work

Connect in minutes, with nothing to migrate. Sektra reads the history, and the team walks in briefed from day one.