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Sektra vs Missive: the Missive alternative that keeps your mail where it is

Missive blends email and team chat into one new app. Sektra keeps mail in Gmail or Outlook, syncs with it, adds WhatsApp, and builds the layer chat cannot, a durable memory of every client.

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Side by side

Sektra and Missive at a glance

Sektra
Missive
Channels
Gmail, Outlook, IMAP, WhatsApp and live chat in one inbox
Email, chat, SMS and social in one app
Setup
Google or Microsoft sign-in, minutes, no migration
Rollout of a new app across the team
List price
$14 to $36 per user monthly on yearly billing
AI included in the plan
Every plan, credits pooled across the team
AI assistant listed on each plan
Assignments, mentions and internal notes
Collision detection
Remembers commitments and open questions per client
Tells you when a client goes quiet
Assistant that acts: assign, draft, remind, watch
AI drafts and summaries
Client record built from the mail history already there
Imports mail into the app; no record of what was promised
Response times as percentiles, per client
Team reports
Built for
Named client relationships
Teams that want email and chat in one app

Missive prices and features from its public pricing page, verified October 2026.

The difference

What Sektra keeps that a shared inbox tool leaves behind

Commitments and open questions

Every promise and every unanswered question, tracked per client across email and WhatsApp. Archiving a thread does not lose it.

Silence watches

Ask Sektra to watch any client and it tells you the day they go quiet. The morning digest lists everyone who owes you a reply, so a check-in lands before the renewal call.

An assistant that acts

Ask what was promised and get a cited answer. Hand it the work and it assigns, drafts, reminds and watches for you.

FAQ

Questions, answered

What changes when a team moves from Missive, and what stays the same.

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We are on Missive today. What changes?

The team keeps a shared inbox with assignments, mentions and notes, and mail stays in Gmail or Outlook for anyone not on Sektra. What is added is the assistant, the record of every client, and action items that follow through.

Does Sektra have team chat?

Internal notes and mentions live on the thread, next to the client conversation they are about, and a typing indicator shows who is already replying. Sektra does not replace Slack or Teams; it posts new conversations, assignments and service level alerts into the channels you map and links back to the thread.

Do we have to roll out a new app to the whole team?

No. Sektra connects to the mailboxes you already run through Google or Microsoft sign-in, and teammates who are not on Sektra keep working in Gmail or Outlook. The history is read on connect, so the record is complete before anyone changes habits.

Missive vs Front: which shared inbox is better?

Missive is one app for email, chat and SMS at a lower per-seat price; Front adds routing rules, SLAs and a longer channel list at a higher one. Both organize the day's queue. A team that needs the record of what was promised to each client, with mail left in Gmail or Outlook, is the team Sektra is built for.

Can we run both during a trial?

Yes. Sektra syncs two ways with the Gmail or Outlook mailboxes you already run, so connecting it changes nothing about your current setup. Every new workspace starts with 7 days of Pro and no card is required. That is enough to run the two side by side on the same mailboxes and decide.

How does pricing compare with Missive?

Missive runs $14 to $36 per user monthly on yearly billing across Starter, Productive and Business, with its AI assistant listed on each plan. Sektra Standard is $29 per seat billed annually ($35 monthly) and Pro is $59 annually ($69 monthly). Every AI feature is in the plan price, and each seat adds credits to a pool the whole team shares.

Weighing more than two options?

Seven Missive alternatives, sorted by the reason you are looking

Seven Missive alternatives, free to $105 per user: Hiver to stay in Gmail or Outlook, Help Scout for support volume, Sektra for WhatsApp and named clients.

Missive alternatives

Decide on your own inbox

Run Sektra beside Missive for 7 days and see which one the team reaches for.

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7 days of Pro freeNo credit cardSet up in minutes