Sektra vs Hiver: the Hiver alternative that goes beyond workflow
Hiver manages a queue in Gmail's interface. Sektra is its own workspace that syncs with Gmail, Outlook and WhatsApp and builds what a queue does not, a memory of every client in it.
Sektra and Hiver at a glance
Hiver prices and features from its public pricing page, verified October 2026.
What Sektra keeps that a shared inbox tool leaves behind
Commitments and open questions
Every promise and every unanswered question, tracked per client across email and WhatsApp. Archiving a thread does not lose it.
Silence watches
Ask Sektra to watch any client and it tells you the day they go quiet. The morning digest lists everyone who owes you a reply, so a check-in lands before the renewal call.
An assistant that acts
Ask what was promised and get a cited answer. Hand it the work and it assigns, drafts, reminds and watches for you.
Questions, answered
What changes when a team moves from Hiver, and what stays the same.
We are on Hiver today. What changes?
You keep a shared inbox with assignments, notes and statuses. You gain an assistant that does the triage, remembers every promise and surfaces unanswered questions. It tells you the day a watched account goes quiet, on Gmail, Outlook and WhatsApp together.
Does Sektra work inside Gmail like Hiver?
No. Sektra is a separate workspace that syncs two ways with Gmail, so labels, stars and read state stay consistent. Teammates who are not on Sektra keep using Gmail unaffected.
Will Hiver's labels and history carry over?
Your Gmail labels and mail are untouched, because they live in Gmail. Sektra reads the same mailbox history on connect, so the record of each client is complete from the first day. Hiver's own tags and notes stay in Hiver.
Hiver vs Front: which is better?
Hiver is a Gmail extension for a team that wants to stay in Gmail's interface; Front is a separate app that adds chat, SMS and social channels. Both organize a queue. Sektra is a separate workspace that syncs with Gmail, Outlook and WhatsApp and keeps the record of what each client was promised.
Gmelius vs Hiver: what is the difference?
Both are Gmail extensions for shared inboxes. Gmelius adds sequences and kanban boards; Hiver adds help desk statuses, SLAs and reporting. Neither keeps a record of commitments per client, which is the layer Sektra adds alongside Outlook and WhatsApp.
Can we run both during a trial?
Yes. Sektra syncs two ways with the Gmail or Outlook mailboxes you already run, so connecting it changes nothing about your current setup. Every new workspace starts with 7 days of Pro and no card is required. That is enough to run the two side by side on the same mailboxes and decide.
How does pricing compare with Hiver?
Hiver in Gmail runs $25 to $85 per user monthly on annual billing across Growth, Pro and Elite. AI agents are on each plan and AI QA on Elite only. Sektra Standard is $29 per seat billed annually ($35 monthly) and Pro is $59 annually ($69 monthly). Every AI feature is in the plan price, and each seat adds credits to a pool the whole team shares.
Hiver alternatives and competitors, in Gmail and out of it
Seven Hiver alternatives and competitors: Gmelius, Drag and Keeping in Gmail, Front, Missive and Help Scout outside it, prices verified October 2026.
Hiver alternativesSektra against the rest of the field
Decide on your own inbox
Run Sektra beside Hiver for 7 days and see which one the team reaches for.