An AI shared inbox that remembers what your team promised
Sektra brings your team's Gmail, Outlook and WhatsApp into one inbox. It prioritizes what needs attention, keeps commitments and open questions visible, drafts replies, and tells you when a client goes quiet.
A working day, handled before you open the inbox
No dashboards to watch and no fields to fill in. Sektra reads each thread as it arrives, decides what needs you first, remembers the rest, and follows through on whatever you hand it.
The night’s mail is read
Every new thread is scored and tagged as it lands. The morning digest arrives at the hour you chose, with what you owe today and what is waiting on your reply.
You open a sorted inbox
What needs you sits on top. Newsletters and receipts are kept out of the way.
Briefed before the call
Open the client and see what they asked for, what your team promised, and what is still open.
The assistant does the work
Fifty renewal replies drafted and waiting for review. Every action is confirmed before it runs.
Quiet accounts get flagged
Ask Sektra to watch any account and it tells you the day they go quiet. The morning digest lists everyone who owes you a reply.
One inbox, prioritized by what it costs you to ignore
Most shared inboxes show you mail in the order it arrived. Sektra reads each thread when it lands, weighs what it would cost to leave it another day, and puts the ones that matter at the top. Your mail stays where it is.
Every promise, remembered
Client relationships rarely end with a difficult conversation. They end with silence. The promise sat in one thread, the deadline in another, and the person who knew both was on holiday. Sektra reads your team’s history once and keeps a living map of every company, every person, every commitment, and the message each one came from.
Walk into every reply and call fully briefed
Lens is the relationship panel beside every thread. It shows what the client asked for, what your team promised, what is still open, and how the account has moved since day one.
Ask it anything. Or hand it the work.
Ask what you promised a client and you get the answer with the threads it came from. Hand it the work and it does the work. Assign these, draft that reply, remind me Thursday unless they answer first. Every action is confirmed before it runs.
One queue for everything you owe
Reminders that stand down when the client replies first. Watches that tell you when an account writes in, or goes quiet. Jobs that draft across fifty threads while you do something else. All of it in one list, by day, split between what you created and what the assistant is running.
The small things that usually live in someone’s head
Deadlines lifted out of the prose
“By Monday at the latest” becomes a tracked date on the thread.
See who is already replying
No one answers the same client twice.
Assignment that spreads the work
Round robin, or to whoever has the least on their plate.
Watch for silence
Be told when an account goes quiet for ten days, before they tell you.
Reminders that stand down
Canceled on their own when the client answers first.
Sektra’s read, every morning
A daily one-sentence summary of what the numbers mean for your inbox today.
Reporting your leadership will read
Percentiles rather than averages, for each inbox, teammate and client, on email and WhatsApp alike. Six views, one date range, and every number defined in plain language.
Built for teams that use Gmail, Outlook or WhatsApp
Connect a mailbox over OAuth, or a WhatsApp Business number through your provider. Nothing migrates and one memory covers all three.
Works with the tools you already run
Alerts into Slack and Teams. Triggers through Zapier. HubSpot and Salesforce kept current from real conversations, with no manual logging.
Connected in minutes. Working from the first hour.
Connect a channel
Gmail or Outlook over OAuth, WhatsApp through your provider. No password is stored.
Sektra reads the history
The memory layer builds itself from months of threads within the first hour.
Your team joins one inbox
Invite teammates. Every client thread gets an owner and shared context.
Ask, or hand it the work
Ask in plain language, or tell the assistant what to do and when.
Keep the inbox. Gain the assistant.
Shared inbox tools give you a tidier queue, and your team still does the triage by hand. Sektra does the triage. It reads every thread, decides what needs you first, remembers what was promised, and tells you who has gone quiet.
From Front or Missive
Keep the assignments, mentions and statuses your team relies on. Add the triage, the memory and the assistant.
From Help Scout, Groove or Hiver
An empty queue is not a healthy relationship. Sektra remembers what was promised and notices who has gone quiet after the ticket is closed.
From Intercom or a help widget
Built for named clients over email and WhatsApp rather than anonymous support volume. Fewer conversations, each one worth remembering.
From Gmelius or Drag
Keep the Gmail sync. Add Outlook, WhatsApp, an assistant that does the triage, and a record of what was promised to each client.
From a CRM nobody updates
Sektra builds the record from real conversations. No forms to fill in and no pipeline to groom.
From plain Gmail and a spreadsheet
Replace the forwards and the ownership confusion. Connect an inbox in minutes and work from one shared place.
Your email never trains our models or anyone else’s.
We never see your password. Revoke access at any time from your Google or Microsoft account.
TLS in transit, AES-256 at rest, on AWS infrastructure.
Leave whenever you want. Your data and the memory built from it are gone within 30 days.
Plans that scale with the team
Every workspace starts with 14 days of Pro and no card is required. Every AI feature is included in the plan price. Pay annually and save up to 17%.
For small teams sharing an inbox for the first time. 500 AI credits per seat, pooled across the team.
The complete memory layer, 2,000 AI credits per seat, and 5 shared inboxes.
SAML SSO and SCIM, audit logs, custom retention, and a dedicated success manager.
Questions, answered
Rollout, billing and security. If your question is not here, ask us.
Which channels does Sektra work with?
Gmail and Google Workspace, Outlook and Microsoft 365 including shared mailboxes, and WhatsApp Business numbers. Mail connects over OAuth and WhatsApp through your provider. One team can run all three in the same workspace with one memory.
Do we have to move our mail out of Gmail or Outlook?
No. Sektra connects over OAuth and syncs two ways with the mail your team already uses. Nothing migrates. Nothing changes for the people writing to you, or for teammates who are not on Sektra yet.
Is there a free trial?
Yes. Every new workspace starts with 14 days of Pro and no card is required. Connect an inbox, invite the team, and choose Standard or Pro when the trial ends.
Is our email used to train AI models?
No. Your mail is processed only to build your team's private memory layer and to answer your team's questions. It never trains our models or anyone else's.
How long does setup take?
Connecting an inbox takes a few minutes. Sektra then reads your existing history in the background. Most teams have a complete picture of their active clients within the first hour.
What happens to our data if we leave?
Cancel at any time. Your mail data and every memory derived from it are permanently deleted within 30 days.
How is this different from Front, Hiver or Help Scout?
Those tools organize the queue with rules, tags and tickets, and your team still does the triage by hand. Sektra does the triage. It reads every thread, decides what needs you first, remembers every promise, drafts replies, sets reminders and briefs you before calls. Every AI feature is part of the plan price.
Can the assistant do things, or only answer questions?
Both. Ask what you promised a client and it answers with links to the threads. Tell it to remind you Thursday, draft a reply, assign a thread, tag a batch, or watch an account for silence, and it does that too. Everything you hand it goes into the same queue as your mail, so it comes back at the right moment.
What does Sektra integrate with beyond email and WhatsApp?
Sektra sends alerts into Slack and Microsoft Teams, passes events through Zapier into the rest of your stack, and keeps HubSpot and Salesforce records current from real conversations.
How is this different from a CRM?
A CRM waits for someone to type. Sektra reads what is already in your inbox and builds the record itself, with people, companies, commitments and open questions. It stays current because the inbox is where the work happens. No data entry and no new habits.
Never let another client go quiet
Connect an inbox in minutes. Sektra reads the history, and the team walks in briefed from day one.