The AI assistant that runs your shared inbox

Sektra sits on your team's Gmail or Outlook as one shared inbox, with a memory layer underneath. It holds every promise, briefs you before you reply, and tells you which client has gone quiet before they tell you.

Gmail & OutlookSet up in 90 secondsNo migration
app.sektra.ai/inbox
Shared inbox
The memory layer

Most client relationships don't end with a difficult conversation. They end with silence.

The problem is never intention, it is visibility. Sektra reads your team's history once and keeps a living map of it: every company, every person, every promise, and how each one was learned. That map is what makes an assistant worth trusting.

Northwind CapitalCobalt LabsHalbrook & CoElena VasquezMarcus ChenMaya ChenJames HalbrookDraft SOW by ThursdaySend agenda + dial-inRetainer include audits?PO number per invoicePhased rollout, EU firstQUIET · 12 DAYS
CompanyPerson or memoryHow it was learned

What your assistant does every day

No dashboards to babysit, no fields to fill in. Your assistant reads every thread as it arrives, decides what deserves you first, and remembers the rest so you do not have to.

01 / Triage

One inbox for the team, sorted by what actually matters

Every shared-inbox tool hands you a queue in the order things arrived. Sektra reads each thread as it lands, weighs what it costs you to ignore, and puts the day in front of you already ordered. On Gmail or Outlook, without moving your mail.

Priority you can defend. Threads are scored on consequence rather than recency, and it knows whether you owe the reply or you are waiting on them.
Tagged by intent. Every thread is labelled by what it is actually asking for, so the inbox filters itself instead of waiting on someone to file it.
Assignment that balances the team. Hand new threads out round robin, or by who is carrying the least, so work spreads without anyone playing dispatcher.
Deadlines lifted out of the prose. A promise of “by next Friday” becomes a tracked date on the thread, not a line someone has to notice.
Collision detection. See who is already replying, so no one answers the same client twice.
Team inbox
The memory layer
02 / The memory layer

Walk in briefed, every reply and every call

Open any contact and see the whole relationship, not a pile of threads. The context buried across months of email, assembled for you.

Commitments and open questions. What you promised, what they asked, what is still pending.
Shared across the team. When a colleague is out, their client history is not.
Call-ready in 30 seconds. Walk into any conversation fully briefed.
03 / The assistant

Ask it anything. Or simply hand it the work

“What did we promise Halbrook?” “Remind me to chase the SOW on Thursday.” “Draft a reply confirming the audit is in scope.” It answers from your team's entire history and cites its sources, and when you hand it work it schedules the reminder, writes the draft, and brings the thread back at the moment it matters.

Answers with sources. Every reply links to the threads it came from, so you can check its work in one click.
Reminders and tasks in plain language. Tell it what and when. It brings the thread back to you then, without a calendar invite or a sticky note.
Follow-through, not a to-do list. Anything you hand it enters the same priority system as your mail, so it surfaces instead of sinking.
The assistant
Also included

The parts a growing team asks for next

Reporting your leadership will actually read, and the integrations that put what matters in front of the team where they already work.

Advanced analytics

First-response and resolution times as percentiles rather than averages, so one bad week does not hide behind a mean. Broken down per teammate, per inbox and per client, alongside the commitments and deadlines your team made, met, or is running late on.

Slack

What deserves the team's attention arrives in the channel they already watch, so nothing waits on someone happening to open the inbox.

Zapier

Send what happens in your inbox onward to the rest of your stack, so Sektra fits the tools you already run rather than replacing them.

How it works

Hired in 90 seconds. Working in the background from then on.

i

Connect Gmail or Outlook

OAuth on Google or Microsoft, so we never see a password. Disconnect anytime

ii

Sektra reads the history

The memory layer builds itself from the context buried across months of threads

iii

Your team joins one inbox

Invite teammates; every client conversation gets an owner and shared context

iv

Ask, do not dig

Where do we stand? What did we promise? Ask in plain language and the answer comes from your real history

Switching?

Already using a shared inbox tool? Keep the inbox. Gain the assistant.

Shared inbox tools give you a tidier queue: rules, tags and tickets that organize the triage your team still does by hand. Sektra staffs the inbox instead. It reads every thread, decides what needs you first, remembers what was promised, and flags the relationships cooling off. That is the difference.

See how Sektra compares
Coming from Front or Missive?
The same workflow of assignments, mentions and statuses, with the triage already done when you open the inbox
Coming from Help Scout or Hiver?
Beyond tickets: a per-client memory of commitments and history, not just a queue that empties
Coming from a CRM you never update?
Sektra logs itself. No fields, no pipelines to groom. The record builds from the email you already send
Your email is sacred

Built like it is reading your mail, because it is.

Read the security overview
Never used for training
Your email never trains our models or anyone else's
OAuth only
We never see your password. Revoke access at any time with a single click
Encrypted end to end
Your data is always encrypted, both in transit and at rest
Delete means delete
Leave whenever you want. Your data and the memory built from it are permanently deleted
Pricing

Plans that scale with the team

Every AI feature is included in the plan price, never a separate add-on. Pay annually and save up to 17%.

Standard
$29/ seat / mo, billed annually

For small teams sharing an inbox for the first time. 500 AI credits per seat, pooled.

See what's included
Most popular
Pro
$59/ seat / mo, billed annually

Complete memory layer, 2,000 AI credits per seat, and 5 shared inboxes.

See what's included
Enterprise
Custom

SAML SSO & SCIM, audit logs, custom retention, and a dedicated success manager.

Talk to us
FAQ

Common questions, answered

Still have a question about migration, billing, or security? Talk to us and we'll walk you through it.

Get in touch
Which email providers does Sektra work with?

Gmail, Google Workspace, Outlook and Microsoft 365. You connect over OAuth on either stack, and one team can mix both inside the same shared inbox.

Do we have to move our mail out of Gmail or Outlook?

No. Sektra connects over OAuth and works alongside the mail your team already uses. Nothing migrates, and nothing changes for the people writing to you.

Is our email used to train AI models?

Never. Your mail is processed only to build your team's private memory layer. It never trains our models or anyone else's.

How long does setup actually take?

About 90 seconds: connect Gmail or Outlook, invite your team, done. Sektra reads your history in the background and is fully briefed within the hour.

What happens to our data if we leave?

Delete means delete. Cancel anytime, and your mail data and every derived memory are permanently removed within 30 days.

How is this different from Front, Hiver, or Help Scout?

Those tools give you a tidier queue: rules, tags and tickets that help organize the triage your team still does by hand. Sektra staffs the inbox instead. It reads every thread, decides what needs you first, remembers every promise, drafts replies, and briefs you before calls. And every AI feature is part of the plan price, not an add-on or an upper tier.

Can the assistant do things, or only answer questions?

Both. Ask it what you promised a client and it answers with links to the threads. Tell it to remind you on Thursday, draft a reply, or flag an account if it goes quiet, and it does that too. Anything you hand it enters the same priority system as your mail, so it resurfaces at the right moment rather than sinking into a list.

What does Sektra integrate with beyond email?

Mail connects directly over Gmail or Outlook. Beyond that, Sektra sends what matters outward: into Slack, so the team sees it in the channel they already watch, and through Zapier into the rest of the tools you run. Deeper two-way integrations are on the roadmap.

How is this different from a CRM?

CRMs require your team to manually log every interaction. Nobody does it consistently so the data goes stale. Sektra reads what is already in your inbox automatically. No data entry, no new habits, no maintenance required.

Never let another client go quiet

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