Gmelius is a shared inbox and AI assistant product that runs inside Gmail and Google Workspace, and it sells three priced plans. According to Gmelius's pricing page, Meli is about $19 per user a month on annual billing, or $21 billed monthly, and is a personal AI assistant without shared inboxes. Growth is about $25 per user a month on annual billing, or $33 monthly, and Pro is about $40, or $50 monthly. Enterprise is quoted by sales for 50 users or more, and there is no free plan. These prices were checked on gmelius.com in November 2026.
This explainer sets out what each plan includes, how the AI is priced, where the usage caps fall and what five or ten users pay over a year. Gmelius's pricing page is the source for every figure. We build Sektra, a shared inbox in the same category, and a short note near the end says where it differs.
Gmelius costs about $19, $25 or $40 per user a month on annual billing for Meli, Growth and Pro, or $21, $33 and $50 billed monthly. Shared inboxes start on Growth, so five users sharing an address pay $125 a month on annual billing and ten pay $250. The AI assistants are part of the seat price, with no charge per draft or per conversation. Each plan instead has a monthly cap on email conversations, at 5,000, 10,000 and 100,000.
Gmelius plans and prices per user
| Plan | Annual billing | Monthly billing | Users | Email conversations a month |
|---|---|---|---|---|
| Meli | $19 | $21 | Up to 5 | Up to 5,000 |
| Growth | $25 | $33 | Up to 50 | Up to 10,000 |
| Pro | $40 | $50 | Unlimited | Up to 100,000 |
| Enterprise | Custom quote | Custom quote | Minimum of 50 | Unlimited |
A user is a Gmail or Google Workspace account on the subscription, and every member of a team has to be on the same plan. The gap between annual and monthly billing varies by plan, at $2 a user on Meli, $8 on Growth and $10 on Pro. Gmelius accepts payment in US dollars and euros, and an annual subscription can be paid by invoice and bank transfer.
What each Gmelius plan includes
Meli
Meli is the personal tier, described on the pricing page as an AI assistant for Gmail and Google Workspace. It drafts replies, sorts and classifies incoming mail, schedules meetings and follows up, for up to five users. The plan has no shared inboxes, shared labels, notes or assignments, so a team that shares an address starts one tier higher.
Growth
Growth adds the team layer, with unlimited shared inboxes and shared Gmail labels, assignments, notes and mentions, shared drafts, collision detection and kanban board views. It also carries the rule engine, which covers round robin and load-balanced assignment, response-time SLA rules and up to 10,000 rule executions a month. Slack, Zapier, Make, Google Groups and the Gmelius API are listed from this plan, and analytics cover a three-month reporting window. Growth is limited to 50 users.
Pro
Pro raises the monthly caps to 100,000 email conversations and 100,000 rule executions and removes the user limit. It adds the HubSpot and Salesforce integrations, webhooks, custom roles and permissions, sub-teams, business hours and CSV exports, with a 12-month reporting window. The plan card also lists AI dispatching assistants under Pro, while the comparison table on the same page marks that assistant on Growth as well, so the feature is one to confirm during a trial.
Enterprise
Enterprise is quoted by sales, starts at 50 users and has no usage caps. It adds bespoke AI assistants, custom integrations and reports, user provisioning and a HIPAA business associate agreement. An uptime SLA, priority email support and a dedicated success manager are listed on this tier only.
Gmelius free plan and trial terms
Gmelius lists no free plan, and a new account starts with seven days of the Growth plan. Gmelius sends an email when the trial expires, and the account is suspended if no plan is chosen by then. A trial of Pro has to be requested from the company. Non-profits, NGOs and educational institutions with five or more users can apply for 30 percent off annual Growth, Pro or Enterprise plans, rising to 50 percent from twenty users.
How Gmelius prices AI inside the seat
Gmelius does not sell AI as an add-on or by the conversation. Its pricing page says every plan is a seat price plus the agent work included in it, and the draft, sorting and meeting assistants are ticked on all four plans. Sentiment analysis and the automation architect start on Growth, and bespoke assistants are reserved for Enterprise. The number of custom AI labels also rises by tier, from 5 on Meli to 10 on Growth, 20 on Pro and 100 on Enterprise.
Gmelius limits volume instead, through a monthly cap on email conversations for each plan. A conversation is a Gmail thread added to a Gmelius workspace, such as a shared inbox, a shared label or a mailbox with the AI assistants running. The cap is 5,000 on Meli, 10,000 on Growth and 100,000 on Pro, and Enterprise has none. The page does not say whether a cap is counted per user or across the subscription, or what happens when it is reached, and the next step it offers is the higher plan.
The arithmetic is therefore flat for a team inside the caps. Five users on Growth pay $125 a month on annual billing whether the assistants draft 50 replies or 500, and ten users pay $250 whether they draft 100 or 1,000. Read as a limit on the whole subscription, the Growth cap is reached at more than 330 new threads a day across a 30-day month. A team at that volume moves to Pro, which adds $15 a user a month on annual billing, or $75 for five users and $150 for ten.
How much does Gmelius cost for a team of 5 or 10?
| Team | Plan | Annual billing, per month | Annual billing, per year | Monthly billing, per month |
|---|---|---|---|---|
| 5 users | Meli | $95 | $1,140 | $105 |
| 5 users | Growth | $125 | $1,500 | $165 |
| 5 users | Pro | $200 | $2,400 | $250 |
| 10 users | Meli | Not available (5-user limit) | ||
| 10 users | Growth | $250 | $3,000 | $330 |
| 10 users | Pro | $400 | $4,800 | $500 |
The totals assume 500 AI-drafted replies a month for the team of five and 1,000 for the team of ten, and neither figure changes a line, because drafting is not billed by the unit. Growth at $1,500 a year is the lowest total here that includes a shared inbox. Paying monthly instead of annually adds $40 a month for five users on Growth and $80 for ten.
Gmelius user limits and other costs above the entry price
- Shared inboxes are not part of Meli, so the $19 entry price buys a personal assistant and a shared address starts at $25 a user.
- The HubSpot and Salesforce integrations, webhooks and CSV exports are on Pro, which is $15 a user above Growth on annual billing.
- Reports cover three months on Growth and twelve on Pro.
- Every user has to be on the same plan, so one person who needs a Pro feature moves all seats to Pro.
- User limits are five on Meli and 50 on Growth, and Enterprise starts at 50 users.
- Gmelius works with Gmail and Google Workspace accounts only, and its pricing page lists no chat widget, knowledge base or WhatsApp channel.
Which Gmelius plan suits which team
Meli suits up to five people who each want an AI assistant in their own Gmail and do not share an address. Growth is built for a team that shares one or more addresses and wants assignments, notes, rules and SLA reporting inside Gmail, up to 50 users. Pro fits a team that connects a CRM, needs a year of reporting or custom roles, or has outgrown the Growth caps. Enterprise is for organizations of 50 users or more that need provisioning, a HIPAA agreement or an uptime commitment.
Where Sektra fits
We build Sektra, an AI shared inbox in the same category. Gmelius works inside Gmail, while Sektra is a separate workspace that syncs two-way with Gmail, Outlook and IMAP and connects WhatsApp Business and a website chat widget. Sektra costs $18 per seat a month on Starter or $29 on Team, billed yearly, and AI drafts and assistant questions draw on a monthly allowance of credits included in the plan. The row-by-row comparison is on Sektra vs Gmelius, and plans are on the pricing page.
Choosing a Gmelius plan
For a shared address the choice is between Growth and Pro. Growth costs $1,500 a year for five users and $3,000 for ten, and it holds until the team needs a CRM integration, a longer reporting window or more than 50 users. Pro then costs $2,400 and $4,800 a year for the same teams. Before signing, compare the monthly thread volume with the 10,000 cap and ask Gmelius how the cap is counted. The Gmelius alternatives comparison covers the other Gmail tools, and shared inbox pricing sets nine vendors side by side.
Common questions
How much does Gmelius cost?
Gmelius costs about $19, $25 or $40 per user a month on annual billing for Meli, Growth and Pro, or $21, $33 and $50 billed monthly, checked November 2026. Shared inboxes start on Growth, so a team sharing an address pays $25 a user. Enterprise is quoted by sales and starts at 50 users.
Does Gmelius have a free plan?
No. Gmelius's pricing page lists no free plan, and its lowest price is Meli at about $19 per user a month on annual billing. A new account gets a 7-day trial of the Growth plan, and the account is suspended if no plan is chosen when the trial ends.
Is AI included in Gmelius pricing?
Yes. The draft, sorting and meeting assistants are listed on every plan, and the pricing page shows no charge per draft or per conversation. Each plan has a monthly cap on email conversations instead, at 5,000 on Meli, 10,000 on Growth and 100,000 on Pro, with no cap on Enterprise.
What is the difference between Gmelius Growth and Pro?
Growth is $25 per user a month on annual billing and includes unlimited shared inboxes, rules, SLA rules and three months of reporting for up to 50 users. Pro is $40 and adds the HubSpot and Salesforce integrations, webhooks, custom roles, CSV exports and a 12-month reporting window. It also raises the monthly caps from 10,000 to 100,000 conversations and removes the user limit.
What does Gmelius cost for a team of 10?
Ten users on Growth pay $250 a month on annual billing, which is $3,000 a year, or $330 a month when billed monthly. On Pro the same team pays $400 a month on annual billing, or $4,800 a year. Meli is not available to a team of ten, because the plan is limited to five users.
