An AI email assistant for the inbox your team shares
Sektra's assistant is an AI email assistant built into the inbox a team shares on Gmail, Outlook or IMAP. It ranks and summarizes each thread as it arrives, answers questions with a link to the source thread, and drafts replies in each person's tone. A person reads and sends every reply, and reminders bring each follow-up back when it is due.
An AI email assistant takes on the routine parts of handling mail: deciding which messages matter, summarizing long threads, finding what was said before and preparing a reply. Those jobs are straightforward when one person owns the mailbox. A shared inbox asks more, because the assistant has to respect who owns each thread and what the team has already promised the client.
Sektra separates the work the assistant does unprompted from the work it does when asked. Scoring, summarizing and tagging run on every thread at no extra cost, while questions, drafts and reminders start when a person asks. Anything that would change the inbox either runs with an Undo or waits for confirmation, and an email goes out only when a person presses send.
Priority scores and summaries on every email thread
Each thread arrives with a priority score and the reason for it, such as a deadline on Friday or a reply the team owes. Sektra also tags the thread by intent, attaches any deadline the client wrote into the message and puts a summary at the top of a long conversation. All of this is done before anyone opens the inbox.
Answers that link to the source thread
Ask the assistant what a client was promised or what is overdue, and it answers from the mail in the inboxes you can open. Client questions draw on the memory layer, which is the record Sektra keeps of each client's commitments, open questions and history. Every answer links to the messages it came from, so the source can be checked.
Reminders, watches and action items
Action items are the things Sektra holds for a person until they are due, listed beside the mail. A reminder is tied to a thread and a date, and with the condition unless they reply it stands down when the client answers first. A watch is a standing instruction to say when a named sender writes in, or when an account has been quiet for the number of days you set.
What the assistant does on its own and what a person confirms
The boundary depends on the kind of action and is the same for every user.
What your team gets
Mail ranked on arrival
Each thread comes with a score, the reason for it and a note of who owes the next reply.
Answers with the source
A question about a client returns an answer that links to the threads it was drawn from.
Drafts that wait for a person
A draft in the sender's own tone is saved on the thread until someone edits and sends it.
Follow-up that returns
Reminders and watches come back in the action items list on the day they matter.
AI email assistant setup in four steps
The steps follow the order a new workspace takes them in, and they use the names of the screens as they appear in the app.
- 1
Connect an inbox
Connect a Gmail, Outlook or IMAP mailbox, and Sektra reads its newest 50,000 emails in the background.
- 2
Open the assistant
Press Cmd+K, or Ctrl+K on Windows, and choose the Assistant tab.
- 3
Ask or hand over a task
Ask what a client was promised, or ask for a draft, a reminder on Thursday or a watch on a quiet account.
- 4
Review and send
Read the draft, edit it and send it yourself, and approve any action that shows a confirmation card.
Common questions
These are the questions teams ask before they set this up. If yours is not covered here, send it to us.
What is an AI email assistant?
An AI email assistant is software that reads incoming mail and helps handle it by ranking messages, summarizing threads, answering questions and drafting replies. Sektra's assistant does this inside a shared team inbox on Gmail, Outlook or IMAP. It links each answer to its source thread and leaves every send to a person.
Can an AI email assistant send emails on its own?
Sektra's assistant does not send email on its own. It saves a draft on the thread, where it waits until a person reads it, edits it and presses send. A rule can send a template reply that your team wrote, but a reply written by the assistant always waits for a person.
Does the AI email assistant work with Gmail and Outlook?
Yes. It works on Gmail and Google Workspace mailboxes, Outlook and Microsoft 365 mailboxes including shared mailboxes, and any IMAP mailbox. The mail stays in the mailbox and syncs both ways.
Is our email used to train AI models?
No. Your mail is processed only to build your team's private record of each client and to answer your team's questions, and it never trains Sektra's models or anyone else's. It is encrypted on the way to Sektra and while stored, and it is deleted within 30 days if you leave.
Other parts of the same inbox
Sektra compared with the tool you use now
Each page states what the other tool is built for, what it costs and what changes when a team moves to Sektra.
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Read the articleTry it on your own inbox
Connect a Gmail, Outlook or IMAP mailbox and the trial runs on your own mail, with nothing to migrate and no card required.